Company Introduction:
公司介绍：

Luck Education & Consulting is a leading provider of comprehensive services in Canadian civil service applications, immigration, and study abroad. With a focus on delivering high-quality solutions, we aim to assist individuals in their journey to Canada and provide exceptional customer experiences.

Luck教育咨询是加拿大公务员申请、移民和留学的全方位服务提供商。我们致力于提供高质量的解决方案，协助个人顺利前往加拿大，并提供卓越的客户体验。

Job Description:
职位描述：

– Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty to Luck Education & Consulting.
与客户建立并维护良好的关系，确保客户对瓴知教育咨询的满意度和忠诚度。

– Serve as the main point of contact for clients, addressing their inquiries, providing guidance, and offering solutions to their needs.
作为客户的主要联系人，解答他们的问题，提供指导，并为他们的需求提供解决方案。

– Proactively identify opportunities to upsell or cross-sell Luck Education & Consulting services to existing clients.
积极主动寻找向现有客户推销瓴知教育咨询其他服务的机会。

– Collaborate with internal teams to ensure seamless delivery of services and exceed client expectations.
与内部团队合作，确保服务的顺利交付，超出客户的期望。

– Conduct regular client meetings, presentations, and check-ins to gather feedback and address concerns.
定期与客户进行会议、演示和跟进，收集反馈并解决问题。

Requirements:
要求：

– Bachelor’s degree in business administration, marketing, or a related field.
具备商务管理、市场营销或相关领域的学士学位。

– Proven experience in client relationship management or a similar role.
具备客户关系管理或类似职位的经验。

– Excellent interpersonal and communication skills.
出色的人际沟通和交流能力。

– Strong problem-solving and negotiation abilities.
强大的问题解决和谈判能力。

– Ability to multitask and prioritize effectively.
能够同时处理多项任务并有效排序。

– Proficiency in Microsoft Office suite.
熟练使用 Microsoft Office 套件。

– Fluent in English and Mandarin, with knowledge of Cantonese as a plus.
流利的中英文口语和书写能力，懂粤语者优先。

Salary and Benefits: To be discussed based on experience and qualifications.
薪资待遇和福利：根据经验和资质进行讨论。

How to Apply:
如何申请职位：

Please send your resume and cover letter to luckedu2020@gmail.com, with the subject line “Client Relationship Management Specialist – [Your Name]”.
请将您的简历和求职信发送至 luckedu2020@gmail.com，并在邮件主题中注明”Luck客户关系管理专员 – [你的名字]”.

Please note that only shortlisted candidates will be contacted for further steps.
请注意，只有被选中的候选人将获得进一步通知。

Thank you 3000，感谢。